Mission Zero | NetEase Games

Mission Zero Closed Beta Test FAQ

2022.11.10

Dear Investigators,

Welcome to the CBT of Mission Zero. 
Since the game is in the early development stage, it does not represent the final quality. Thanks for your understanding and support!

>> Closed Beta Test Information

Test Time
Start from November 11th, 2022, at 9:00 AM (GMT+7)
Test Region
Thailand, Indonesia, the Philippines, Malaysia, and Singapore
Test Platform
PC and Android. The data synchronization between PC and mobile versions is automatically on. 
How To Download
You can download the Android version from the official website, Google Play Store, TapTap, and OPPO Store. PC version only from the official website: https://missionzero.game/
Recommended System Configuration
Minimum Android Requirements: Snapdragon 450 / Exynos 7884A / Kirin 650 Processor, RAM 3GB, Android 7.0 (Android 13 excluded)
Minimum PC Requirements: Windows10 64bit, CPU i5 2Ghz, GTX750Ti graphics card, RAM 8GB

>> FAQ About Device

Q1: What should I do if I can't install the CBT package or face frequent flashbacks?
Players who have participated in the previous test, please make sure you have uninstalled the old version of the package before installing the CBT package.

Q2: What should I do if the PC version installation package downloaded from the official website is misjudged as malware or virus by antivirus software?
The official security has strictly reviewed the package you downloaded from the official website. Don't worry; click Trust and enjoy the game. 

Q3: How to solve the problem of heating or lagging after starting the game?
 You can adjust the screen quality to solve the problem. Click the SETTING button and select DISPLAY in the game.
*The quality change will take effect in the next game.

Q4: My model meets the recommended configuration requirements but encounters adaptation problems. 
Click here to join our DC server and submit the device feedback in the required format in the proper channel: FEEDBACK #suggestion-mailbox.
The Mission Zero team will continue to work on optimization to support more devices.

>> FAQ About Game

Q1: What should I do if the waiting time for match mode is too long?
Since the scale of this test is small, we recommend selecting the option of Enable Backfill before matching so that you can enter the game more quickly.

Q2: When does the ranked mode start?
12:00-14:00; 19:00-21:00 (GMT+7)

Q3: How to choose the training mode and set the appropriate difficulty?
CUSTOM: Click TRAINING MODE -> CUSTOM -> select a faction ->select average tier

CO-OP VS. AI: Click TRAINING MODE ->CO-OP VS. AI -> select a faction -> select difficulty

If you encounter Bugs in the game, you can contact us via our official Discord server or Facebook Page: 
Discord: https://discord.gg/cDDThneBM9 
Facebook: https://www.facebook.com/Missionzerogame 

Privacy Policy,Terms and Conditions
@1997-2022 NetEase,Inc.All Rights Reserved

User Support:
mission-zero@global.netease.com